Mandate

Buyer advocacy · Melbourne

We do not cross the figure you wrote.

Selling agents are paid by the vendor. Mandate is paid by you, on a scope you approve before we start. We search, we price, and we bid or negotiate only to a limit you have set in writing.

01 — The work

Six steps, in this order.

You can hire us for the day, for one private sale, or for a search. The order of the work does not change.

01

Brief

Budget, suburbs, what is essential, and how you decide. We write it down so later advice has something to be measured against.

02

Search

On-market listings scored against the brief. Off-market means we ask, and we tell you what we were told. We say no quickly when a property does not fit.

03

Inspect

We attend. The note covers what the campaign photos leave out: light, noise, layout, and the things a building inspection should test.

04

Price

Comparable sales, a number, and a plan for how to open, how to pace, and where to hold. You write the limit. We do not raise it.

05

Represent

Auction or private sale. We act only inside the written limit. If an auction passes in, negotiation straight after is part of the auction fee.

06

To settlement

Your solicitor runs the contract. You appoint the inspector and the lender. The checklist below is the dates, the conditions, and the name on each row.

The settlement checklist.

The list we open the day a contract is signed. Each row is a date or a condition, and one owner. Included with step 06. Not a product, and not a fee on top of the engagement you approved.

We write the date your solicitor gives us, and we tell you when it is close. We do not decide that a condition is satisfied.

02 — On the day

Auction fees, fixed on 3 November 2026.

The prices include GST. The complete day is the same price for every client. The $695 and the $395 are those services bought separately. A package that already lists them does not add them again.

Bidding

$1,500

Auction bidding on the day, with post-auction negotiation included.

  • We attend and bid, to your written limit
  • If it passes in, we negotiate at no extra cost
  • A result update straight after
  • Price guidance
  • Selling-agent intel

Bidding and intel

$1,895

The day, plus a report from the selling agent before you bid.

  • Everything in Bidding
  • Competition, vendor expectations, and the reserve, as the agent describes them
  • Price guidance

Bidding and guidance

$2,195

The day, plus the number and the plan.

  • Everything in Bidding
  • Comparable sales, a price, and a written bidding plan
  • Selling-agent intel

Bought separately · $695

Price guidance and bidding strategy

Comparable sales, one number, and the plan in writing: when to open, how to pace, where to hold. If you are not on the phone, we follow that plan. We do not bid past the number you wrote.

Bought separately · $395

Selling-agent intel

We speak with the selling agent about the level of competition, the vendors' expectations and the reserve, and report back to you before the day. It is their account, not a promise of the result.

03 — One private sale

Negotiation, when there is no auction.

A working fee, not part of the November auction card. Guidance and intel stay at the same prices. Taking both with the negotiation uses the same $340 saving.

Negotiation

$3,250

One private sale, from the first offer to a contract you are prepared to sign.

  • Offer strategy and negotiation, to your written limit
  • We coordinate building and pest bookings you approve
  • Your solicitor reviews the contract. We do not.
  • Price guidance
  • Selling-agent intel

With intel

$3,645

Negotiation plus the selling-agent conversation.

  • Everything in Negotiation
  • Competition, vendor expectations, and the reserve, as the agent describes them
  • Price guidance

With guidance

$3,945

Negotiation plus comparable sales and a written offer plan.

  • Everything in Negotiation
  • Comparable sales, a price, and a written offer plan
  • Selling-agent intel

05 — Who pays whom

One client. You.

  • You pay Mandate the fee in the engagement.
  • You pay the vendor the price, and the deposit, through the usual trust arrangements on the contract.
  • You pay your solicitor, your inspector, and your lender yourself.
  • We are not paid by the selling agent on a property we are buying for you.
  • We do not act for the vendor of that property.

What we will not do

Clear edges.

  • We do not bid or offer without a written limit.
  • We do not give legal, tax, or credit advice.
  • We do not lend, pool buyers' money, or buy in our name for you to take over.
  • We do not promise a stock of secret listings. Off-market means we ask, and we tell you what we were told.
  • We do not take a listing we are trying to buy for you.

06 — Questions

Before you brief us.

Can I raise the limit on the phone?

No. You can be on the phone, or not. The figure is the one you wrote. We do not raise it, and we do not bid from a conversation.

Do the fees include GST?

Yes. Every fee on this page includes GST. The yield sum on the investor card is not a fee.

What if the auction passes in?

On an auction engagement, negotiating straight after is included, still inside the written limit. It is not a second fee.

What if we do not buy?

The auction fee is for the day you hired us. The search fee is for the search. Neither becomes a refund because a campaign does not suit you, and neither depends on a result we cannot control.

Can we cool off?

Auctions do not have a cooling-off period. Many private sales of homes in Victoria do. The exceptions matter. Your solicitor tells you which rules apply to the contract in front of you. We do not.

Who checks the contract and the building?

Your solicitor reviews the contract and the vendor statement. You appoint the building and pest inspector. We help you book what you have approved, and we read their reports with you. We do not replace either of them.

Is this a buyer's agent and a selling agency at once?

Mandate acts for the buyer. We do not sell the property we are helping you buy.

07 — A brief

Write it here. Nothing is sent.

Enquiry sending and card payments are off on this draft. The brief stays in this browser until you copy it.